Last updated: October 22, 2026
These kinds of companies process personal data for MySupplements to run Trace, under contracts that limit them to our instructions. To learn which providers process your data, email support@mysupplementsapp.com. We'll update this page, and tell you in the app, at least 30 days before we add or replace a provider, unless we must act sooner for security or legal reasons.
Cloud hosting provider
What they do for Trace
Our servers, database and short-term photo storage; account sign-in; running AI models
What they receive
Account data, uploaded photos and descriptions, technical logs
Where
United States (Oregon)
Kept by them
As in our Privacy Policy, section 8
AI model provider
What they do for Trace
AI models that read meal photos and descriptions, and look up products, including by web search
What they receive
Meal photos, descriptions, corrections, product names
Kept by them
Deleted within 30 days, unless needed longer to enforce the provider's usage policies or the law; not used for training. Its web searches go through its own search partner, which receives only the search words
Photo and meal check provider
What they do for Trace
Photo check, checking spoken or typed meals, and food matching
What they receive
Meal photos and usual-meal thumbnails, meal descriptions
Kept by them
Kept only as long as reasonably necessary, under the provider's privacy policy; not used for training
Services you use directly, under their own terms (not our processors):
•
Apple: Sign in with Apple, App Store, App Attest (which confirms the app is genuine when you use AI features without an account), and on-iPhone speech recognition.
•
Google: Sign in with Google (when available), Google Play, and Android speech recognition.
Public databases and product catalogs receive only search words or barcodes, with no account information. See Data sources.