Delete your Trace account
Version 1 · An earlier version, in force from October 22, 2026
You can delete your Trace account at any time, from the app or without it.
In the app
1.
Open Settings › Your account.
2.
Tap Delete account, then confirm.
Your account is deleted straight away, and you're signed out.
Without the app
Email support@mysupplementsapp.com from the address on your account, with the subject "Delete my account". If you signed in with Apple and hid your email, write from any address and tell us the date you created your account. We'll confirm it's you and delete the account within 30 days.
What is deleted
•
Your account: email address, sign-in identifiers and account settings.
•
Anything on our servers linked to your account, such as photos or descriptions still being processed and records of your use.
What we keep, and why
•
Technical security logs, for up to 30 days.
•
Encrypted backups, which are overwritten within 90 days.
•
A record that you asked for deletion, as proof we did it.
•
Information we must keep by law, only as long as the law requires.
•
De-identified, aggregated statistics that can't identify you.
Your journal on your phone
Your journal isn't on our servers, so deleting your account doesn't delete it from your phone. To delete it, open Settings › Your data › Delete all data, or delete the app. Copies in your phone's own backup (iCloud or Google) are controlled in your phone's settings.
If you signed in with Apple, you can also stop using your Apple Account with Trace in your iPhone's settings: Settings › [your name] › Sign-In & Security › Sign in with Apple.
Questions: support@mysupplementsapp.com